Jobs at Norliva

Become part of NORLIVA — and shape the future of outdoor lifestyle

We are looking for people with drive, initiative, and passion — people who want to actively push things forward.

Arne Weigold, Founder of NORLIVA

Why Norliva

Start-up from Freiburg

We are a growing e-commerce company in the outdoor products sector, offering high-quality fire bowls, sauna tents, and grills. Our goal is to provide our customers not only with first-class products but also with excellent service.

Norliva is not a traditional company.
We are a young e-commerce startup from Freiburg with a clear vision:

To help people experience more genuine moments outdoors again.

With us, you can take on responsibility early, contribute ideas, and directly influence products, marketing, and growth.

No endless hierarchies
No bureaucracy
But a team that wants to build something great together.

Our Mission

We want to create outdoor experiences that connect people.
Inspired by the Scandinavian way of life, we develop products centered around fire, warmth, and relaxation.

Our values

We take responsibility and drive issues forward with initiative and determination.

We work as a team, listen, and learn from each other. Respect, appreciation, and honesty are the foundation of our collaboration – regardless of position or experience.

We think boldly, question the usual, and look for better solutions – even if no one has tried them yet.

We keep things simple, clear, and effective.

In Ihringen at Kaiserstuhl

Open Positions

Customer Service Manager

To strengthen our team, we are looking for you – a service-oriented, organized, and committed individual who reliably and professionally supports our customers.

Your tasks

You handle customer inquiries via chat and ticket systems
You maintain telephone contact with our customers and advise them competently
You take on the professional processing of complaints and returns, including follow-up
You work through open cases in a structured way and set priorities
You coordinate with internal teams on complex issues

Your qualifications

You have commercial training
You have experience in customer service, support, or a comparable position
You have very good German language skills, both spoken and written
You present yourself reliably and service-oriented in customer contact
You work in a structured, reliable, efficient manner and are motivated
You handle digital systems and processes confidently
You pitch in, act solution-oriented, and provide input

What we offer

Interesting tasks with customer contact across various channels
A very collegial team and short decision-making paths
The opportunity to actively shape and improve processes
Working in a growing e-commerce company
30 days of vacation
Height-adjustable desks
Coffee & water

Interested?
Then we look forward to receiving your application, including your possible starting date and salary expectations, by email to: hr@norliva.de

Performance Marketing Manager

To strengthen our team, we are looking for you – a creative and analytically minded person who actively drives our performance marketing activities on Meta and sets new standards with innovative advertising concepts.

Your tasks

You plan, implement, and optimize Meta performance campaigns
You design, create, and test video ads (short formats ~15 sec.)
You build and further develop creative testing frameworks
You analyze campaigns and optimize them based on data
You work closely on the creation of advertising materials
You manage and coordinate content creators for the production of performance content and influencer collaborations
You plan, manage, and optimize Google Ads campaigns along the entire customer journey
In the future, you will also take on topics such as YouTube ads and AI-supported marketing workflows

Your profile

Experience in Meta performance marketing
Strong interest in creative strategy, advertising concepts, and video performance
You can efficiently design and edit short performance videos
You think creatively while working analytically and data-driven
You have a good sense of current marketing trends in e-commerce
You are interested in modern marketing tools, automation, and AI

What we offer

Lots of creative freedom and direct influence on our growth
Work at the intersection of performance, creative, and innovation
Modern tools, data-driven processes, and focus on real results
The opportunity to actively contribute to the integration of AI in marketing
A dynamic environment with fast decision-making processes
30 days of vacation
Height-adjustable desks
Coffee & water

Interested?
Then we look forward to receiving your application including your possible starting date and salary expectations by email to: hr@norliva.de

To strengthen our team, we are looking for you – a service-oriented, organized, and committed individual who reliably and professionally supports our customers.

Your tasks

You handle customer inquiries via chat and ticket systems
You maintain telephone contact with our customers and advise them competently
You take on the professional processing of complaints and returns, including follow-up
You work through open cases in a structured way and set priorities
You coordinate with internal teams on complex issues

Your qualifications

You have commercial training
You have experience in customer service, support, or a comparable position
You have very good German language skills, both spoken and written
You present yourself reliably and service-oriented in customer contact
You work in a structured, reliable, efficient manner and are motivated
You handle digital systems and processes confidently
You pitch in, act solution-oriented, and provide input

What we offer

Interesting tasks with customer contact across various channels
A very collegial team and short decision-making paths
The opportunity to actively shape and improve processes
Working in a growing e-commerce company
30 days of vacation
Height-adjustable desks
Coffee & water

Interested?
Then we look forward to receiving your application, including your possible starting date and salary expectations, by email to: hr@norliva.de

Frequently Asked Questions

Can I work remotely?

Depending on the position, hybrid or partially remote work is possible. It is important to us that teamwork and communication function well.

Do I need startup experience?

No. Much more important are motivation, initiative, and the willingness to take on responsibility.

How big is the team?

We are a young growing team with short decision-making paths and a lot of creative freedom. Currently, we have up to 10 employees including part-time staff.

How quickly do you get feedback?

We will try to get back to you within a few days and make the application process as quick as possible.

Ready to make a change?

Then we look forward to receiving your application, including your possible starting date and salary expectations, by email to: hr@norliva.de

Start-up from Freiburg

Ownership

Unity & Humility

Innovation

Move Fast, Keep It Simple

Frequently Asked Questions