How to: Enjoy the atmosphere and create unforgettable moments.

Important notes for your NORLIVA

Important tips for your optimal fire experience

❤️‍🔥 This is how NORLIVA fires things up

Tips for a smoke-free experience.

♾️ So your NORLIVA becomes a friend for life

Care instructions for longevity.

🙏🏼 Because your safety is important to us

Safety instructions.

❤️‍🔥 This is how NORLIVA fires up

1. Use dry, seasoned wood:

Use well-seasoned, dry hardwood like oak, beech, or maple. Damp or resinous wood produces more smoke. 

2. Proper lighting:

Use suitable fire starters like firelighters or small, dry wood. Avoid paper or cardboard, as they burn quickly
and can produce a lot of smoke.

3. Ensure proper air circulation:

The air supply must be optimal so that the wood burns completely. Make sure that the air vents of the fire pit are not blocked.

4. Layering the fuel:

Stack the wood evenly to improve air circulation. Tightly packed wood can increase smoke. Add firewood regularly to maintain heat.

5. Allow time:

It may take a few minutes for the smoke to noticeably decrease, as enough heat must first build up to stimulate air circulation.

6. Enjoy a smokeless fire:

Get cozy and spend relaxing hours by the smoke-free fire. Whether alone or with company, the pleasant warmth and calming atmosphere will make your outdoor evening a special experience.

♾️ So your NORLIVA becomes a friend for life

1. Regular cleaning:

Remove the ash after each use and wipe the bowl clean. This prevents moisture from turning the ash into an acidic compound that can damage the material.

2. Proper coverage:

It’s recommended to cover the fire pit with the Norliva lid when not in use to prevent rainwater or other debris from entering the bowl.

3. Proper storage:

If you don't use the fire pit for an extended period, it's best to store it in a dry, sheltered area. This will keep its stylish design intact for many years and protect the surface from damage.

🙏🏼 Because your safety is important to us

1. Choose a secure location:

Place the fire pit on a stable surface. Keep a safe distance from flammable materials, furniture, trees, or buildings.

2. Choose an open-air location:

Never use the fire pit indoors or under roofs/patio covers.

3. Avoid flying sparks:

Make sure the fire pit has good airflow to minimize flying sparks. It's best to use the spark guard.

4. Safe distance:

Never touch the fire pit while it is in use. The surfaces become extremely hot. After the flames have gone out, wait at least one hour before touching it with bare hands to avoid burns.

5. Never leave fire unattended:

Never leave the fire unattended. Pay special attention to children and pets nearby.

6. Pay attention to wind conditions:

Avoid lighting the fire in strong winds to prevent flying sparks and maintain control over the fire.

7. Wear appropriate clothing:

Avoid wearing easily flammable clothing such as polyester near the flames.

8. Provide extinguishing agents:

Always keep a fire extinguisher, a bucket of water, or sand nearby so you can quickly extinguish the fire in case of emergency.

These instructions help ensure a pleasant, safe, and long-lasting experience with your smokeless NORLIVA.

Frequently Asked Questions

If you have any further questions, we're happy to help you personally!

Just contact us for free advice via email at customerservice@norliva.co.uk or by phone: +49 151 2260 5524 (Mon-Fri: 8:00am-7:00pm). Alternatively, message us directly in the chat.
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