The bowl uses a double-walled design that draws in and preheats air before it enters the combustion chamber. This ensures a more complete burn and significantly reduces smoke.

You can find more information here.

Our fire pits are made from durable materials and are designed for long-lasting use with proper care and maintenance. Regular cleaning and weather protection can further extend their lifespan.

Here you’ll find more valuable tips for your Norliva.

It may take a few minutes for the fire to reach the right temperature and for the smoke to noticeably decrease. Once the wood is burning well and the airflow is optimal, smoke remains minimal.

Yes, we offer every customer a 30-day return policy if the product is returned unused and undamaged. For more information, please see our return policy and terms and conditions.

Our standard delivery time is 4-6 business days. As soon as your order has shipped, you’ll receive a shipping confirmation email with a tracking number so you can check the status of your delivery at any time.

Send us an email (customerservice@norliva.co.uk) or give us a call. (+49 151 2260 5524, Mon-Fri: 8:00 am - 7:00 pm) Alternatively, write to us directly in the chat on the website.

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Yes, due to lower smoke production, smokeless fire pits are especially suitable for smaller gardens or patios, as they are less bothersome to neighbors and are also safer in confined spaces.

No, smoke-free fire pits don't require any special maintenance, but a cover to protect against rain is highly recommended to increase their lifespan.

Regular cleaning is also important. The minimal soot and ash buildup makes it easy to keep clean. It's advisable to empty the bowl after each use—with the convenient ash drawer, this takes just 2 minutes.

The advanced technology and high-quality materials used in smokeless fire pits make them more expensive. The higher price is offset by the comfort, efficiency, and eco-friendliness.